Can my insurance company deny my claim if I use HiStar instead of their recommended shop?

Can my insurance company deny my claim if I use HiStar instead of their recommended shop?

Category: Insurance, Claims & Your Rights

No. Nevada law prohibits an insurer from denying your claim solely because you chose an independent shop. They must pay for a proper repair regardless of where you take your vehicle. If you encounter resistance, document every conversation and contact the Nevada Division of Insurance.