Steering is when an insurance company pressures or misleads you into using a shop from their preferred network — sometimes implying that using another shop will cause delays, reduce your payout, or cause coverage problems. In Nevada, this practice is illegal under NRS 690B.016. If an adjuster discourages you from using the shop of your…
posted on April 25, 2024 by
Do I have to use the body shop my insurance company recommends?
No. In Nevada, you have the legal right to choose your own repair shop. Nevada Revised Statute 690B.016 prohibits insurance companies from requiring you to use a specific shop as a condition of your claim. Your insurer may suggest a shop from their Direct Repair Program (DRP) network — but that is a recommendation, not…
posted on April 25, 2024 by
How do I get started?
Call us or come in for a free estimate. We will assess your vehicle, walk you through the damage, explain the repair process, and give you an honest picture of what to expect — timeline, cost, and next steps. No pressure, no surprises.
posted on April 25, 2024 by
How do I choose the right auto body shop after an accident?
Look for three things: certification, transparency, and independence. A certified shop (I-CAR Gold Class, ASE) follows manufacturer repair guidelines. A transparent shop documents the repair process and communicates every step. An independent shop works for you — not for your insurance company. HiStar checks all three boxes.
