Yes. We can assist you with the rental car process, whether it is coordinating with your insurance company’s rental benefit or connecting you with a rental provider. Getting you back on the road while your vehicle is being repaired is part of what we do.
posted on April 25, 2024 by
Can my insurance company deny my claim if I use HiStar instead of their recommended shop?
No. Nevada law prohibits an insurer from denying your claim solely because you chose an independent shop. They must pay for a proper repair regardless of where you take your vehicle. If you encounter resistance, document every conversation and contact the Nevada Division of Insurance.
posted on April 25, 2024 by
What is a Direct Repair Program (DRP) shop, and should I use one?
A DRP shop has a contractual agreement with one or more insurance companies. In exchange for referrals, the shop agrees to pricing caps, repair timelines, and insurer audits. This can create a conflict of interest — the shop’s relationship with the insurer may influence how aggressively they advocate for your vehicle. DRP shops are not…
posted on April 25, 2024 by
How long has HiStar been in business?
We have decades of combined experience in the Las Vegas automotive repair industry. We are an established, trusted member of the local community — not a franchise, not a chain. A real family business that answers the phone and stands behind its work.
posted on April 25, 2024 by
What is HiStar Auto Center?
HiStar Auto Center is a full-service, family-owned auto body and mechanical repair shop serving Las Vegas and the surrounding valley. We handle everything from collision repair and paint to engine diagnostics and mechanical work — all under one roof. No runaround, no multiple shops, no headaches.
